Terms and Conditions at Buy Cigars Australia
Welcome to Buy Cigars Australia. These Terms and Conditions outline the rules and regulations for using our website, purchasing our products, and accessing our services. By visiting or making a purchase from Buy Cigars Australia (www.buycigarsaustralia.com.au), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our website or placing an order.
1. General Information
Buy Cigars Australia is an Australian-based online retailer offering a wide selection of premium cigars, Cuban cigars, cigar accessories, and tobacco-related products for adult customers. By accessing our website, you confirm that you are 18 years of age or older, as required by Australian law to purchase tobacco products. We reserve the right to refuse service or cancel orders if age verification cannot be confirmed.
2. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy and Shipping Policy. If you do not agree with any part of these terms, please discontinue use of our website immediately.
3. Eligibility and Age Verification
All products sold on Buy Cigars Australia are intended for adults aged 18 years and above. It is illegal to sell tobacco products to anyone under the age of 18 in Australia. Customers may be required to provide valid proof of age before their order is processed or delivered. By purchasing from us, you confirm that you meet the legal age requirement.
4. Products and Availability
We strive to ensure all product information, descriptions, and prices displayed on our website are accurate and up to date. However, product availability may vary, and we reserve the right to modify or discontinue any product at any time without notice. All products are intended for personal use only and not for resale.
5. Pricing and Payment
All prices displayed on Buy Cigars Australia are in Australian Dollars (AUD) and include GST where applicable. We accept major payment methods, including credit/debit cards and secure online payment systems. Prices are subject to change without prior notice. Once an order is placed, you agree to pay the total amount specified at checkout, including shipping and handling fees.
6. Shipping and Delivery
We offer fast and discreet shipping across Australia. Estimated delivery times may vary depending on your location and product availability. While we make every effort to ensure prompt delivery, we are not responsible for delays caused by postal or courier services. Customers are responsible for providing accurate delivery information; incorrect details may result in delays or undelivered orders.
For more information, please refer to our detailed Shipping Policy.
7. Returns and Refunds
Due to the nature of tobacco products, we generally do not accept returns once items have been opened or used. However, if you receive a damaged, incorrect, or defective product, please contact our support team within 7 days of delivery to arrange a replacement or refund. Returned items must be in their original, unopened condition.
8. Legal Compliance
By using our website, you agree to comply with all applicable Australian laws and regulations governing the sale, purchase, and use of tobacco products. Buy Cigars Australia will not be held liable for any misuse of our products or for the violation of local tobacco laws by customers.
9. Limitation of Liability
Buy Cigars Australia, its owners, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. All products are purchased at the customer’s own risk. We make no guarantees regarding personal satisfaction or specific product performance.
10. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the intellectual property of Buy Cigars Australia. Any unauthorised use, reproduction, or distribution of our content is strictly prohibited.
11. Privacy Policy
We are committed to protecting your personal information and ensuring a safe shopping experience. All data collected through our website is handled in accordance with our Privacy Policy, which outlines how your information is used, stored, and protected.
12. Amendments to These Terms
Buy Cigars Australia reserves the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice. The updated version will be effective immediately upon posting to this website. We encourage you to review this page regularly to stay informed about any changes.
